Terms of service

Terms of Service for Branded Perfume

Last updated: February 14, 2026

OVERVIEW

This website is operated by Fragrance Bazar. Throughout the site, the terms "we", "us", and "our" refer to Fragrance Bazar.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

If you have any questions about these Terms of Service, please contact us at:

• Email: fragrancebazar6@gmail.com

1. ONLINE STORE TERMS

1.1. Age of Majority: By agreeing to these Terms of Service, you represent that you are at least 18 years old (the age of majority in Malaysia) . If you are accessing the site on behalf of a minor, you are responsible for their use of the site.
1.2. Prohibited Uses: You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in Malaysia (including but not limited to copyright laws) .
1.3. Viruses: You must not transmit any worms, viruses, or any code of a destructive nature .
1.4. Breach: A breach or violation of any of the Terms will result in an immediate termination of your access to our Services .

2. GENERAL CONDITIONS

2.1. Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time .
2.2. Data Transmission: You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks .
2.3. Resale Prohibition: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, without express written permission by us .

3. INFORMATION ACCURACY AND MODIFICATIONS

3.1. No Guarantee of Accuracy: We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or timelier sources of information. Any reliance on the material on this site is at your own risk .
3.2. Right to Modify: We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site .

4. MODIFICATIONS TO THE SERVICE AND PRICES

4.1. Price Changes: Prices for our products are subject to change without notice .
4.2. Service Changes: We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time .
4.3. No Liability: We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service .

5. PRODUCTS OR SERVICES

5.1. Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities .
5.2. Display Colors and Scents: We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate. Additionally, perfume scents are subjective, and we cannot guarantee that a fragrance will smell exactly as you expect based on descriptions or reviews .
5.3. Sales Limitations: We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer .
5.4. Warranty Disclaimer: We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations . However, this does not affect your statutory rights under the Consumer Protection Act 1999 (e.g., guarantees that goods are of acceptable quality, fit for purpose, and match their description) .

6. YOUR RIGHTS UNDER MALAYSIAN LAW

6.1. Consumer Guarantees: We are committed to complying with the Consumer Protection Act 1999 (CPA) . Nothing in these Terms is intended to exclude or limit your rights under the CPA, including your right to:
- Goods that are of acceptable quality .
- Goods that are fit for any particular purpose made known to us .
- Goods that match their description or any sample provided .

6.2. Faulty Goods: If you have purchased a product that is faulty, damaged, or does not match its description, you are entitled to a refund, replacement, or repair under the CPA. This includes perfumes that arrive leaking, broken, or clearly adulterated.

6.3. No "Contracting Out": You acknowledge that, under the CPA, we cannot "contract out" of these fundamental consumer guarantees .

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION

7.1. Account Creation: To use our services, you may be required to create an account and submit personal data such as your name, address, email address, and contact number .
7.2. Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed .
7.3. Account Security: You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account .
7.4. Order Cancellation: We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we will notify you by contacting the email and/or billing address/phone number provided at the time the order was made .

8. THIRD-PARTY TOOLS AND LINKS

8.1. Third-Party Tools: We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools .
8.2. Third-Party Links: Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. Any third-party links should be accessed at your own risk .

9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

9.1. License to Use Feedback: If you send us creative ideas, suggestions, proposals, or other materials ("comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments .
9.2. Monitoring: We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable .
9.3. User Warranties: You agree that your comments will not violate any right of any third-party, including copyright, trademark, or privacy rights. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us as to the origin of any comments. You are solely responsible for any comments you make and their accuracy .

10. PERSONAL DATA – COMPLIANCE WITH PDPA

Your submission of personal data through the store is governed by our Privacy Policy, which complies with the Personal Data Protection Act 2010 (PDPA) . By using our site, you consent to the practices described in our Privacy Policy .

11. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order) .

12. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others .

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

13.1. "As Is" Basis: We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free .
13.2. Disclaimer: To the fullest extent permitted by law, Fragrance Bazar shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products .
13.3. Statutory Rights: You acknowledge that this limitation of liability applies to the maximum extent permitted by law. However, it does not attempt to exclude or limit liability that cannot be excluded under the Consumer Protection Act 1999 , such as for personal injury caused by our negligence or for fraud.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Fragrance Bazar and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15. SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

16. TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site .

17. ENTIRE AGREEMENT

These Terms of Service, together with our Return and Refund Policy, Shipping Policy, and Privacy Policy, constitute the sole and entire agreement between you and Fragrance Bazar regarding your use of the Service, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

18. GOVERNING LAW AND DISPUTE RESOLUTION

18.1. Governing Law: These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia .
18.2. Dispute Resolution: Any disputes arising from these Terms of Service or your use of the website shall first be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation, the parties agree to refer the dispute to mediation at the Malaysian Mediation Centre or another mutually agreed upon mediation service before resorting to court action .
18.3. Jurisdiction: The parties agree to submit to the exclusive jurisdiction of the Kuala Lumpur Courts, Malaysia for the resolution of any disputes.

19. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

• Email: fragrancebazar6@gmail.com